©Isabelle Grosse http://www.isabellegrosse.net/
Designers come up with ideas by talking to all the stakeholders of a project. But these conversations are not easy bar chit-chat. To properly conduct an interview, one needs to practice a hundred times according to Stephane Safin, ergonomist and psychologist. The best interviews have to give you a Feeling of the Other.
For our project with Alexandra, we taught the students how to identify, prepare, and conduct an interview following 4 main research questions:
Values: When did she start this adventure? What triggered her decision?
Relations: Is she alone, How does she meet people?
Actions: What is her everyday life like? How does she organizes herself?
Perception: What are the parts that she like most in her environment? Why?
photography by artiste Isabelle Grosse http://www.isabellegrosse.net/